Shipping with Daylight Decor is free for nearly all collections. From the time the order is processed, we hope to get your product to you between 7-14 business days*. Please note that we do not capture payment from our customers until an order has shipped.
*Denotes our current shipping times due to COVID-19 and are subject to change*
Where applicable, once your return is inspected your refund will be processed. In all other cases, once you request a refund it will be processed immediately. Please allow 3-7 business days for the funds to become visible in your bank account!
Unfortunately, COVID-19 has delayed our efforts in setting up a call center. We are hoping to have our call center set up some time in early-2021. For now, our customer service experience is handled through our online chat and our e-mails email@example.com and firstname.lastname@example.org.
Please allow our team a few minutes to connect with you through chat, we are usually assisting other customers. All inquiries sent off hours will be forwarded to email@example.com for later review.
For questions related to our products, please e-mail firstname.lastname@example.org so one of our product specialists can assist you. Please allow 1-2 business days for our team to reply to your inquiry. To avoid any delays, please be sure to include the name and variant (if applicable) of the product in question.
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